Help

Video resources for HosPortal users

April 4, 2022

With the launch of HosPortal V2 we have put together a small library of videos that will help existing and new users understand what is so powerful and flexible about our new system. Feel free to check them out. The public ones are on our YouTube page, here.

Set up and staff Covid rosters, really quickly.

August 12, 2021

With increased prevalence of the Delta strain of Covid in Australia, we have seen a recent uptick of interest in Covid-related rosters. Some of them are increasing the number of doctors and health professionals who are on call, some to staff ICU departments with a greater number of anaesthetists, and some creating altogether new medical […]

Coming out the other side of COVID-19: resetting the emergency-stop button

May 20, 2020

We have seen some evidence in Australia that hospitals are starting to see the light at the end of the COVID-19 tunnel. We are getting  a spike in inbound sales enquiries. And it appears that – with the hectic pre-COVID planning mostly out of the road – doctors actually have some time to think again: […]

More suggestions on using HosPortal products and services during COVID-19

March 29, 2020

HosPortal healthcare scheduling software has worked recently with some customers and their doctors to assist with their COVID-19 responses. These have involved both our class-leading medical rostering software and our medical-grade survey tool. Please get in touch if you or your facility need assistance with any of the following: setting up new rosters tracking volunteers for on-call […]

Getting the best out of HosPortal Roster during COVID-19

March 17, 2020

In addition to making use of our SMS and email functions (see our prior blogpost), customers should be considering some other ways that HosPortal can assist manage doctors and other staff during the COVID-19 pandemic. Some features that might be useful include: HosPortal’s Documents feature, to store and share protocols, updates and other documents between […]

Better ways to communicate

March 21, 2018

HosPortal is designed so that it can be the single point to manage both the on-call roster (generate the roster, manage changes), and the process of call-backs (who is on call right now, and how do I contact them?). For the latter, HosPortal has a powerful ‘Notify’ function that many hospitals are not using to […]

Staff changes

March 8, 2018

HosPortal is delighted to welcome our new administration and support executive, Eliza Scott. She has the unenviable task of keeping the management team in order and on track at our weekly meetings and keeping everyone on top of their ever-growing to-do lists.Eliza also has the more satisfying task of looking after our customers and the […]

Welcome to new staff – and a change of approach

November 1, 2017

When HosPortal acquired Group Network is also acquired the services of the help desk administrator, Georgie Lavan. Georgie has impressed us all with her incredible work ethic, and the way she managed the never-ending seven-day stream of roster swaps and user additions and deletions for Group Network.Georgie’s role does highlight one of the major differences […]

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