HosPortal Blog

RACMA conference 2019

HosPortal is delighted to be a Gold Sponsor at the Royal Australasian College of Medical Administrators (RACMA) conference in Adelaide on 2-4 October.


July 25, 2019news

Privacy and security

Personal data privacy and security is necessarily getting a lot of attention at the moment. Laws are becoming more stringent, with the European Union's GDPR regulations being one of the most onerous....

July 22, 2019bestpractice

Great endorsement!

We recently added another hospital that wanted to manage their on-call rosters using HosPortal. This hospital was previously using another roster provider that doctors and hospital administrators...

July 15, 2019rostering

New features for on-call rosters

We are always trying to improve our services, features and usability. Over recent months we have designed and implemented a range of enhancements to our on-call rosters which we think our users will...

June 17, 2019news

Technical and bandwidth requirements

As HosPortal grows, and as we are getting more international enquiries, we occasionally get asked what our minimum technical specifications are.

They are very simple. For an administrator or...

June 12, 2019tips

Good design thinking in unexpected places

While we were demonstrating our rostering software to the Australian and New Zealand psychiatrists at the RANZCP conference in Cairns last week we discovered a short but excellent book about design....

May 20, 2019bestpractice

Come visit us at RANZCP in Cairns

HosPortal is proud to be exhibiting at the Royal Australian and New Zealand College of Psychiatrists in Cairns, Queensland, this week, 13-16 May 2019. Come and visit us at Stand 1 if you are in the...

May 12, 2019news

Further speed improvement

We are always looking at ways to improve the performance of HosPortal' s rostering software to make the experience better for all our users.

As we get larger and manage more rosters (see our last...

May 11, 2019news

Further growth in HosPortal

Every year or so we look at our activity metrics to see how things are changing. We have recently done this and were pleasantly reassured that our growth is also reflected in a range of metrics...

May 01, 2019news

An interview with our Founder

Our founder was interviewed a while back by the team at Doctorpreneurs, a site dedicated to doctors who are also building interesting businesses.

If you are interested in how Chris got involved in...

April 11, 2019reflections

Wrap up of Healthcare Week 2019

It was great to talk to so many people at our exhibition at Australian Health Week 2019. We had good interest regarding our Roster product, including from some potential overseas customers, and we...

March 29, 2019news

Visit us at Healthcare Week 2019

HosPortal will be exhibiting at Australian Healthcare Week 2019 being held at the International Convention Centre in Sydney on 27 and 28 March 2019.

If you...

March 21, 2019news

A new milestone - Connect v2 is now live

We have been talking for a while now about a new software offering designed to allow healthcare professionals to survey their patients, for instance to gather for pre- and post-operative clinical...

March 08, 2019news

More speed

We are always looking for ways to improve our rostering and patient survey software offerings. Whether it be enhancements requested by existing customers, or features required by potential customers...

February 28, 2019news

New clinical allocation features and views

HosPortal already has one of the most sophisticated tools for managing clinical and non-clinical allocations in a hospital environment, for instance to schedule staff to operating rooms, clinics and...

February 18, 2019news

How many doctors to accredit?

One of the questions that we don't actually get asked, but we have strong views on, is how many people should be on the roster.

In most private hospitals, anyone who is accredited to work at...

February 11, 2019bestpractice

New self-rostering features

HosPortal has some self-rostering features that make it distinctive in the medical and hospital environment. All our private hospital customers, and some of our public hospitals, use variations of...

January 31, 2019bestpractice

Welcome to our new Developer Intern, Ben

There is a lot of work going on in the development team. In addition to the enhancements to our current rostering software, and plans for a substantial and exciting rebuild over the next 12 months,...

January 28, 2019news

Welcome to Geoff, our new Customer Relationship Manager

It has been a busy - some might say intense - time over the last month at HosPortal. The traditional Australian holiday season, when even ambitious software entrepreneurs like to put their feet up...

January 15, 2019news

Software vs actual real live people

We have previously written about how hard it is to fully automate the process of generating...

December 15, 2018bestpractice

Expanding in the Central Coast of NSW

The fact that this blog has been quiet over the last month hides the fact that we have been extremely busy with new and potential customers from across Australia and New Zealand. We hope to provide...

December 05, 2018news

Welcome Royal Prince Alfred Hospital

HosPortal is on a roll. We are delighted to announce that we have added Royal Prince Alfred Hospital to the growing family of customers who use our...

November 08, 2018news

Welcome Westmead Private Hospital

We are delighted to confirm that we have added another significant private hospital to our medical rostering network: Westmead Private Hospital, part of the...

October 28, 2018news

Welcome to our new developer, Terry

HosPortal is in the midst of a major upgrade. More exciting features will be released over the coming months. These are in response to customer demand and to stay ahead of any other product in the...

October 22, 2018news

More features - detailed SMS tracking

We are always keen to refine HosPortal to respond to user requests and to make our functions more efficient. We have a number of these in the pipeline to be launched in the coming weeks.


October 19, 2018news

Our customers love us - now we have the proof

We recently surveyed all our senior doctors about their experience with using our software for their rostering. We were very pleased with the positive results.

We also had some constructive...

October 06, 2018news

Come see us at the ASA conference

Chris and Charles have set up at the ASA National Scientific Congress in Adelaide. Come and pop in to booth 3 if you happen to be in the area to say hello, see a demonstration of our Roster or...

October 05, 2018news

Demonstrations online - check out our YouTube page

It looks like the word is getting around about how our software reduces cost and risk for rostering doctors. We have now getting lots more enquiries, and have to do a few demonstrations each month to...

September 17, 2018news

Demonstrating at the ASA Conference in Adelaide

As we noted in a blog post earlier this year, we had phenomenal success at the ANZCA conference where we received strong interest for our rostering software from a wide range of public and private...

September 12, 2018news

Product reviews - recruiting websites

It is not often we do product reviews on the HosPortal blog. Avid readers of the blog will recall our 18 June post that noted we were looking for a React developer so we can rebuild our leading...

September 05, 2018reflections

New leave functions

One of the reasons HosPortal came into being was to manage the complex interactions between doctors' leave and holidays, and the on-call and operating theatre allocations. When Chris agreed to help...

August 21, 2018news

Great feedback on our design and usability

We have recently had some great feedback on the usability of HosPortal.

We also recently demonstrated to a potential business partner who has reviewed almost all the doctor rostering and...

August 17, 2018news

Why cloud-based rostering is the way of the future

We demonstrated to a large hospital recently that uses a competing doctor rostering software, and were stumped in trying to answer a question about how to link various parts of the hospital together...

July 18, 2018rostering

Welcome to Monash Imaging

We are delighted to confirm that we have secured Monash Imaging, one of Australia's largest public hospital radiology teams, as a new customer.

We have worked with Monash about their special...

July 13, 2018news

Hospital rostering and the rise of artificial intelligence

In an earlier post we mentioned that we have been looking at other medical rostering software (or physician scheduling software, if you are in the US).

There seems to be a trend to try to make...

July 06, 2018reflections

HosPortal is growing again

This week we moved into our new, larger (and slightly fancier) offices. Through the wonders of the co-working office industry we have managed to secure a great office, with great facilities, at an...

July 05, 2018news

Reflections on the market - where is everyone?

At HosPortal we keep our eyes and ears out for what is going on with other software providers and the marketplace for medical scheduling software. This allows us to stay at the leading edge of...

July 04, 2018reflections

HosPortal is hiring - React developer wanted

HosPortal's health rostering software has been growing strongly in recent months, and our pipeline of new customers across Australia and internationally is as big as it has ever been.

To keep up...

June 18, 2018news

New health roster customers (2): surgeons

HosPortal is having great success in expanding our rostering to the non-anaesthetic craft groups, such as physicians, surgeons and radiologists (see last blog post).

But the issues of growing...

June 11, 2018news

New health roster customers (1): radiologists

HosPortal is distinctive in serving Australian anaesthetists for their rostering and on-call needs, with over 25 anaesthetic departments at some of the country's largest hospitals. But we are also...

June 08, 2018news

Earning CPD points through patient surveys

Now that HosPortal has launched its patient survey tool, called Connect, we thought we would remind people of the ability to use surveys to earn continuing professional development (CPD) points for...

May 30, 2018connect

Quality giveaways, and a rebellious political statement.

We have mentioned in a couple of earlier blogs that we are having a really succesful time demonstrating at the ANZCA and RACS conferences.

Our branded surgical caps have been particularly...

May 10, 2018news

ANZCA and RACS conference

HosPortal is demonstrating at the ANZCA (anaesthetists) and RACS (surgeons) conferences this week in Sydney.

We have been overwhelmed by the positive interest from potential new customers. In the...

May 09, 2018news

Patient surveys for doctors and other health professionals

For some time now, the team at HosPortal has been keen to address a poorly-served niche in the market for getting pre- and post-operative feedback from patients. We are glad that we are weeks away...

May 01, 2018news

HosPortal is growing

HosPortal has always offered its staff considerable flexibility about when and where they work. It is all about getting our tasks done in the right way rather than any 'face time'. This reflects the...

May 01, 2018news

Financial and risk benefits of using HosPortal - a case study

We know that a finance team sometimes needs more convincing than the doctors who use our system. In November we wrote a blog post about our spreadsheet template that potential customers can use to...

April 16, 2018bestpractice

Software design

One of the things we exercise our minds about quite a lot at HosPortal is how to make our rostering and communications software as intuitive as possible for our users. This is not that easy.


April 12, 2018reflections

Welcome to our new CTO

The team at HosPortal is delighted to welcome our new team member, Jan Schroeder, who has joined us as our full-time Chief Technology Officer. He comes with an impressive pedigree as a technologist...

April 05, 2018news

Finance love us, too

It is rare that HosPortal gets to demonstrate to the hospital bean-counters. Recently we had a pre-sales demonstration at a public hospital where everyone was invited: doctors, heads of department,...

March 28, 2018news

Better ways to communicate

HosPortal is designed so that it can be the single point to manage both the on-call roster (generate the roster, manage changes), and the process of call-backs (who is on call right now, and how do I...

March 21, 2018bestpractice

ANZCA ASM - come and say hello

HosPortal is used for rostering and communications by anaesthetists, surgeons, physicians, emergency doctors and nurses. But because the business started with anaesthetists, and was founded by an...

March 15, 2018news

How quickly can you fill your shifts?

We recently set a new record for the time to fill an annual on-call roster: fifteen minutes. Let me write that again: 365 shifts across a 12-month roter allocated across over 200 doctors in less than...

March 13, 2018bestpractice

Staff changes

HosPortal is delighted to welcome our new administration and support executive, Eliza Scott. She has the unenviable task of keeping the management team in order and on track at our weekly meetings...

March 08, 2018news

Availability-based rostering

We recently had an enquiry from a potential customer that caused us to re-commission automated rostering functions that we had turned off because they were not being used. We think these functions...

February 23, 2018news

Easier ways to build rosters

We are constantly surprised at how many different methods our customers use to prepare their on-call rosters. Some hospitals are extremely hands-on, with explicit rules and lots of analysis to ensure...

February 23, 2018rostering

So you still want a HosPortal app...

In the last post we noted that we do not have a rostering app.

But at HosPortal we know that doctors don't like taking 'no' for an answer. So if you are still desperate for app-like functions...

February 07, 2018tips

A HosPortal rostering app?

We occasionally get asked by users and potential customers whether we have a HosPortal rostering app. That is, the sort of thing you download onto your phone or tablet from the Apple App Store or...

February 07, 2018news

New year, new additions: iCal

Despite the usual New Year quiet period, we have all been pretty busy here at HosPortal.

We are pleased to start the new year with our new iCal integration, which will allow users to receive...

January 30, 2018news

Benchmarking report for 2017

Chris, Charles, Seema, Georgie and the rest of the team at HosPortal would like to wish all our users, customers and partners the very best for the season.

We recently prepared our 2017 benchmark...

December 22, 2017news

Neither snow nor rain nor heat nor gloom of night...

Even the best and most robustly-designed software needs to be updated and maintained. HosPortal has recently had an interesting experience to keep ahead of the spam filters used on almost every...

December 18, 2017news

How long should your self-roster window be?

More feedback from the self-roster season. We have had a number of discussions about how long you should allow for people to pick their shifts in a self-roster process.

The answer is: two weeks....

December 12, 2017bestpractice

Nice email!

As we have mentioned before, there are a bunch of hospitals going through self-rostering for 2018 now. We woke up this morning to this lovely email from a doctor who works across a half-dozen...

December 07, 2017news

Setting quotas based on theatre sessions

At HosPortal it is self-roster season, with many hospitals getting ready for anesthetic on-call rosters starting in February and March next year.

All of our private hospitals currently underway...

December 04, 2017bestpractice

"Cleanliness becomes more important when Godliness is unlikely"

We at HosPortal like it when things just work in our daily challenge of managing the data associated with thousands of users, hundreds of rosters and dozens of hospitals. But our business is not...

December 04, 2017reflections

Who loves to be on call?

This is the second in a series of reports looking at data available to hospitals and roster administrators who are using HosPortal.

There is a common perception in the private hospital community...

November 27, 2017rostering

Rostering meets econometrics

At HosPortal we are all pretty analytical and love a bit of data. Actually, we prefer a lot of data that we can crunch to come to some interesting conclusions...and ideally some useful ones, too....

November 24, 2017rostering

What is efficiency worth?

A common part of HosPortal's sales discussion involves how to justify the benefits of improved rostering to the hospital bean-counters. The summary is that HosPortal can save you a lot, but the more...

November 09, 2017bestpractice

How to prepare for self-rostering

Once you have set the roster start date (see earlier post), you need to prepare properly: rushing a self-roster process results in bad roster outcomes and unhappy administrators and doctors.


November 07, 2017bestpractice

Giving away your shift quotas

One of the questions we get asked quite often is "What happens to my shift quota when I give my shift to another doctor?"

The simple answer is that you keep the quota, but you can now...

November 06, 2017tips

Good software design

The team at HosPortal often reflects on good design. Recent discussion includes why, after about 5,000 years of design refinement across the globe, you can still buy teapots that drip when you pour...

November 03, 2017reflections

Self-rostering: how long is your roster?

If you are a private hospital and considering your next self-roster process, or a public hospital and have on-call shifts that would be easier to do through self-roster, then we at HosPortal have...

November 02, 2017bestpractice

Welcome to new staff – and a change of approach

When HosPortal acquired Group Network is also acquired the services of the help desk administrator, Georgie Lavan. Georgie has impressed us all with her incredible work ethic, and the way she managed...

November 01, 2017news

Managing your profile in HosPortal

Did you know there are many things you can do within your profile settings that can make your life easier and more productive? All with a few clicks of the mouse.

By clicking on your own name at...

October 31, 2017tips

Medical rostering – a perspective on different approaches

HosPortal has a distinctive insight into the various ways in which hospitals manage their rostering. The approach - and the level of cooperation from the participating doctors - is the result of a...

October 31, 2017rostering

Getting ready for Group Network’s customers

Since acquiring Group Network's hospital scheduling business in August, Chris, Nino and Ricardo in the technical team, and Charles and Seema in the commercial team, have all been burning the midnight...

October 31, 2017news

New customer – Tennant Creek Hospital

We are delighted to announce that we are now serving Tennant Creek Hospital as a customer, with pretty much all the hospital doctors enrolled. It was one of HosPortal's quickest sales and followed an...

October 30, 2017news

Group Network Acquisition

After many months of exploration and discussion, HosPortal acquired the business of Group Network in August. The new owners could not be more delighted.

There are many similarities between the two...

October 30, 2017news

HosPortal is making a Splash

Those of you who have been watching what we are doing at HosPortal will have seen we have recently made some changes. The most obvious one to some of you will our new external website and our new...

October 30, 2017news